Describe a situation where you had to make a quick decision under pressure.
Describe a situation where you had to make a quick decision under pressure.
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- During my previous internship, where I was assigned in their frontend development team, we had a critical production issues in our database that store user information and their transaction informations, the backend team immediately start to implement remedies to resolve the issue.
- This has resulted companies' website displaying wrong data and error. I was assigned to make update on the front end server, to ensure user could only see part of page that are not impact by the database issue.
- To address such issue under time pressure, I decided to shutdown the company server, to ensure their are no sensitive information been leak from our frontend portal. Then I arranged meeting with our team had a quick conversation to gather potential solution.
- Base on the solution, our team has made a temporary fix on the issue, directing user away from the route with issues, and re-deployed the website to ensure other functionalities of the page are still available for customers.
- This fix were implement in just a few hours, which significantly reduct the impact one user, and eliminate the potential negative impact on the firm. During the following day, the database issues were resolved.
- Importance of remain calm and logical under pressure. Prioritise most important aspect of the problem.
- Importance of collaboration, gather input and expertise from team member to make comprehensive solution within the time frame