Behavioural Questions

#flashcards #bq

BQ Quick Note
BQ prompts
BQ random note

Methodology

STARR

Questions

Why company

Common Questions Template and Key Points
1. Why Amazon/Google/Databricks?
2. Why do you want to make a move?		 - Love your product
- Researched on the technology
- Alignment with past experience
- Provoke interest
- Understand the challenge faced by firm
- Wish to contribute and address the challenge
- Foster personal and career growth
1. What are you looking for your next role? - Love the current or previous team and work
- But wish to further career and expand the platform
- (As Above)

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

Customer Interaction Questions Template and Key Points
1. Tell me a time when you made a suggestion for clients.
2. When you're working with a large number of customers, it's tricky to deliver excellent service to them all. So how do you go about prioritising your customers' needs?		 - BQ - Positive Customer interaction
1. Describe a difficult interaction you had with your client.
2. Tell me about a time that customers tell you they want something but you know that's not really what they want.
3. When do you think it's ok to push back or say no to an unreasonable customer request?
4. Tell me about a project that you think the requirements are unreasonable or can't be done.
5. When your delivery is different from your customer's expectation.
6. Give me an example of a time when you did not meet a client's expectation. What happened, and how did you attempt to rectify the situation?
7. Who was your most challenging customer?		 - BQ - Negative customer interaction
Above & beyond questions Template and Key Points
1. Tell me about a time when you went above and beyond for a client.
2. Tell me about a time you came up with a solution that customers didn't ask and they ended up liking it
3. Note only met a goal but considerably exceeded expectations.		 - BQ - Above and beyond interaction with customer

Are Right, A lot

Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.

Mistake & failure Questions Template and Key Points
1. Tell me about a time you failed/were wrong/made a mistake/had an error in judgment/made a bad decision/regret.
2. Tell me about a time when you made a bad/wrong decision and the learning from the experience enabled you to make a good decision later. What did you learn that you were able to apply?		 BQ - Mistake & Failure on judgment
Mistake & failure Questions Template and Key Points
1. Tell me about a time you disagreed with a colleague or boss. What is the process you used to work it out?
2. Tell me about a time you disagreed with a colleague or boss, and you were right.
3. Tell me about a time you disagreed with a colleague or boss, and you were wrong.		 BQ - Interpersonal conflicts
Judgement from incomplete data Template and Key Points
1. Tell me about a time you had to work with incomplete data or information
2. Tell me about a time when you had to work with incomplete data and you failed		 BQ - Judgment from incomplete data

Ownership

Leaders are owners. They think long term and don't sacrifice long-term value for short-term result. They act on behalf of the entire company, beyond just their team. They never say "that's not my job"

Above & Beyond Template and Key Points
1. Provide an example of when you personally demonstrate ownership. BQ - Above and beyond
Pushback & conflicting Template and Key Points
1. Did you have to push back a request/ask?
2. If you have conflicting goals, how do you make trade-offs
3. Tell me about a time you had to sacrifice short term gains for long-term goals
4. Tell me about a time that you have to left a task unfinished		 BQ - Interpersonal conflicts
1. Tell me about a time when you had to work on a project with unclear responsibilities BQ - Above and beyond
Transition Template and Key Points
1. Describe time you transitioned a project to another person BQ - Transition
Help Peers Template and Key Points
1. give an example of when you saw a peer struggling and decided to set in and help. What was the situation and what actions did you take? What was the outcome? BQ - Help peers

Bias for action

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.

calculated risk Template and Key Points
1. Describe a time you took a big risk
2. How to take a calculated risk?		 BQ - Judgment from incomplete data

Think Big

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires result. They think differently and look around comes for ways to serve customers.

Achievements Template and Key Points
1. Tell me about your proudest professional achievements. BQ - Achievements

Invent & Simplify

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by "not invented here." As we do new things, we accept that we may be misunderstood for long periods of time.

Innovation and improvements Template and Key Points
1. Tell me a time when you solved a problem in a innovative way BQ - Invent & Simplify

Learn and be curious

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them

Learn new things Template and Key Points
BQ - learning strategy

Dive Deep

Leaders operate at all levels, stay connect to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.

with data Template and Key Points
1. Give me an example of when you used data to make a decision/solve a problem Almost all domestic and foreign competitors have bulit exclusive content preview feature and put the preview clips into their main consume scenes to help the creators promote + BQ - Achievements
complex system in-depth analysis Template and Key Points
1.Tell me about a problem you had to solve that required in-depth thought and analysis. How did you know you were focusing on the right things? - How complex, what tradeoff you have to make
- Use instinct to find direction
- Result
BQ - Interpersonal conflicts

Insist on the highest standards

Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

miss expectation & goal Template and Key Points
1. Tell me about a time when you couldn't meet you expectation on a project BQ - Mistake & Failure on judgment
improve an already good system Template and Key Points
1. Tell me about a time when you've been unsatisfied with the status quo. What did you do you change it? Were you successful? BQ - Invent & Simplify

Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team's body odor smells of perfume. They benchmark themselves and their teams against the best.

interpersonal interaction Template and Key Points
1. Your advice to team
2. Your advice to individual
3. You receiving advice from manager
4. You receiving advice from peer		 - Been proactive rater and reactive when comes to collaboration and talk with clients

Deliver Result

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.

Deliver result Template and Key Points
- Any BQ with challenge and quantifiable results.

Introduce your self
why did you choose current degree?
What are you excited about?
What do you see yourself in 5 year time
What frustrates you?
Strong points and weaknesses
What does your best day of work look like?
Title of book you read last
What are your hobbies and interest out side of work
How do your friends describe you?
What makes a good engineer
What aspects of your work are most often criticised?

What project are you currently working on?
Choose a project on your resume and explain it to me. What would you do differently.
What is something that you had to push for in your previous projects?

Leadership - BQ

Company Qs

  • What do you expect from us?
  • Imagine it is your first day here at the company. What do you want to work on? What features would you improve on?
  • What are the most interesting projects you have worked on and how might they be relevant to this company's environment?
  • What strengths do you think are most important for your job position?
  • Tell me why you will be a good fit for the position.
  • What would you hope to achieve in the first six months after being hired?

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